Unit 5 Unfortunately there's a problem...

Printer Problem Receptionist: Good afternoon. You're calling All About Printers. This is Eileen Cardona. How can I help you? Client: Yes, good afternoon. My name is Yarelis Sánchhez and I've got a problem with my printer. Receptionist: Ok, please hold in line so I can transfer the call to our technician. Thank you for calling us. Client: Ok, thank you. Technician: Good afternoon. What can I do for you? Client: Hi, I bought a printer three months ago and has broken for the fourth time. Technician: Ok, so bring it back to us so I can check it and if the problem doesn't have a solution, we give you a refound or a new printer. Do you have the receipt? Client: Yes, I have it. Thank you very much. Can I get there now? Technician: Of course. Have a nice day and thank you for calling the Repair Department.

1 comentario:

  1. Yarelis Sánchez31 de octubre de 2012 a las 9:56

    Secretary Interview

    Questions and Answers:

    Interviewer: Where did you study? For how long?
    Secretary: I studied at the University of Puerto Rico in Carolina for five years.

    Interviewer: What is the title of your degree?
    Secretary: The title of my degree is a Bachelor’s Degree.

    Interviewer: How many years have you been a secretary?
    Secretary: I’ve been a secretary for 14 years.

    Interviewer: How long have you been working for this department, institution, etc.?
    Secretary: I’ve been working for this department for one year.

    Interviewer: Who is your boss?
    Secretary: My boss is Prof. Christopher Castillo Cintrón.

    Interviewer: Which are your responsibilities as a secretary?
    Secretary: My responsibilities are attending people, answer phone and provide orientation to students.

    Interviewer: Do you like your job? Explain
    Secretary: Yes. I like to help students, help them to decide whether or not they want to finish this degree.

    Interviewer: Which are your working hours?
    Secretary: My working hours are from 8:00 o’clock to 4:30 pm.

    Interviewer: What is your salary?
    Secretary: My salary is $1,200 monthly.

    Interviewer: Which are your benefits?
    Secretary: My benefits are insurance, retirement and vacations.

    Interviewer: Do you plan to stay at this job?
    Secretary: No, I don’t.

    Interviewer: Where do you work?
    Secretary: I work at the Department of Design.

    Interviewer: How do you arrive at this working environment?
    Secretary: I arrived when I was doing my internship and they offered me the job.

    ResponderEliminar

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